Customer Survey


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Customer Survey

Quality Questionnaire

Cleaning Division

Restoration Division

Thank You for Your Business!

How did we do? Please take a few minutes to complete and return this Questionnaire. We value your business and wish to provide an exceptional level of service. The only way we can serve you better is to understand your needs. For your convenience, please return the questionnaire in the self addressed envelope.

Thank you again for your valuable opinions

		Completely Agree	Mostly Agree	Somewhat Agree	Mostly Disagree	Completely Disagree	NA
1)	My calls to United were handled in a courteous and professional manner
2)	The estimator was readily available when called upon
3)	The estimator clearly defined and explained the work to be performed
4)	The estimator gave my project sufficient attention in preparing the estimate
5)	Our crews were courteous, neat and professional
6)	The Project Manager was readily available when called upon
7)	I was pleased with the craftsmanship and quality of the work performed
8)	The project was properly managed and finished as scheduled
9)	Our office staff followed through on all concerns or problems that developed
10)	I would refer United Cleaning & Restoration to my family & friends

Additional comments are appreciated

Contractor Name:
Estimator Name:
Jobs Number:
Date Received:
Type of Loss:
Insurance Comp/Customer:
Independent Adjuster:
Broker/Agent:
Insured Name:
Mailing Address:
Mailing Zip:
Email Address:	(Required)

70 INDUSTRIAL PARK ACCESS ROAD*MIDDLEFIELD, CONNECTICUT 06455
TELEPHONE: (800) 835-0740 * FAX: (860) 349-2580
CT REGISTRATION #00560951

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